Opportunities  

 
FirstLight Trust offers charity jobs and volunteering opportunities to help our veterans. 
 
Together we make up a great team to support those former members of the Armed Forces and Emergency Services who have nowhere to turn. Our team is made up of support workers, activity coordinators, plus those raising money through our charity shops and charity cafes. 
 
Charity jobs - barista in Sharpe's cafe

Current opportunities in Scarborough: Hub Coordinator (Full time, permanent) 

We are excited to be shortly moving to a bigger Hub in Scarborough. We are looking for a Hub Coordinator to ensure the smooth running of our Hub and run Sharpe’s Café. 
 
What we do in a nutshell 
 
FirstLight Trust was set up to support those veterans from the armed and emergency services who have nowhere to turn. We break down barriers to ensure veterans and their families get the support they need. The retail activity in our Hubs helps us to fund the work we do with veterans and therefore it is very important we get it right. 
 
What type of person are we looking for? 
 
We are looking for a Hub Coordinator with personality, common sense, a good sense of humour and the ability to make things happen. We need an individual who cares but can also have fun. 
 
You will have the ability and experience to motivate a team to deliver a vibrant welcoming atmosphere. You will be an excellent people manager with a can-do attitude. You will also understand the problems veterans may encounter. You must be able to think on your feet and definitely have a creative approach. 
 
You must be able to drive and have access to a vehicle as there will be some covering of other sites as and when required. This is not anticipated to be on a regular basis. 
 
What will the role involve? 
 
You will be an Ambassador for FirstLight Trust. You will coordinate the operations of Sharpe’s Café ensuring we serve great coffee and delicious homemade cakes. You will be responsible for driving sales whilst ensuring our veteran ethos shines through. Ensuring excellent customer service is delivered and that standards are met. An important part of the role is ensuring your team are fully supported and can reach their potential. 
 
Part of the role will also be supporting veterans to volunteer within our Hub and ensuring they are fully supported in terms of developing skills which may lead to employment. This could be from supporting to bake cakes or developing their customer service skills within our Hub through to making coffees and engaging with our customers. 
 
What can we offer? 
 
A competitive salary 
A great place to work 
A Manager who supports you to do your job 
An extra days’ holiday with pay on your birthday 
Appreciation and recognition 
Trust and support in times of difficulty 
Flexible working 
Training which helps you look after our veterans 
 
If you would like an informal discussion, please contact Louise Hanks on 07808 294782. 
 

How to apply 

Please download and complete our application form. Then email it as an attachment to opportunities@firstlighttrust.co.uk. 
 

What does working for FirstLight Trust feel like? 

We want to shape a great place to work whilst making a difference. We are a family where people work together like friends. There are no secrets or hierarchy, everyone’s role is to support each other. We value trust and respect ahead of command and control. 
 
All our people are trusted with the freedom to show their integrity and initiative to ensure the people they support are supported. There are no orders, only guidelines, support where needed and praise and celebration of success. 
 

Volunteering opportunities  

Do you want to give something back to help those that have given for us? Wherever your talents lie, FirstLight will put them to good use. 
 
We will clearly define your role. We will work with you to use your talents to the good of others. We will make sure you know what to expect from us. In return you will receive help and support and a hugely rewarding experience. 
 

What we offer volunteers  

Be part of a team working to make a difference 
Influence the work of FirstLight Trust 
Learn new skills or use existing ones 
Meet new people 
Contribute in a way that fits around your other commitments 
An enjoyable experience 
Be part of a well organised volunteer programme 
Have the option to get involved at different levels 
 
 

Example volunteering roles  

Organising events 
Administration 
Peer mentoring 
Retail Assistant 
Design 
Fundraising 
Support worker 
Trades 
 

Next steps for potential roles  

Whatever your talents, we would love to hear from you. 
 
Please call us on 01723 361210 or email us at opportunities@firstlighttrust.co.uk